Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help section included in your Web Site Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you could possibly stumble upon, they are contributed by our support team of practiced technicians.

  • Top quality support service
  • Tutorial Videos

  • If you want to see how an action is carried out or how a problem is rectified, rather than just reading about it, then have a look at our collection of how–to video tutorials. They cover different topics and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 customer support service and include a 1–hour support ticket response guarantee. Our skillful techs will be available to you 7 days a week and will solve any issue that you might possibly run into within maximum sixty minutes after the ticket submission. In the majority of instances, an answer will be given to you in less than twenty minutes.