1 hour ticket response
Fast assistance is our primary objective and this is why we have a team of expert client support engineers who will be happy to provide a fast solution to any question that you might have. Just open your customer support ticket from your Web Site Control Panel and we’ll get back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
A Top–Quality Help Desk Service
We have a team of web hosting support engineers who are prepared to answer all your inquiries whenever you need help. The vast majority of our client care team members have many years of experience in the Linux shared services business, which implies that you can constantly count on rapid and comprehensive answers to your inquiries.
An Intuitive Help Section
Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which offers you a variety of information sources. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and web site administration articles, check out our educational video tutorials or explore our F.A.Q. archive.